Return & Exchange Policy

We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, please let us know straight away by contacting our Customer Care Team. However, we do not allow returns due to changing of mind or dissatisfaction.

We will aim to resolve any issue with a faulty item as quickly as possible but we need you to tell us as soon as you discover the fault so we can resolve the issue for you.

Please include as many details as possible about the order and the problem with the goods and we will get an alternative sorted out for you. Please note that we do not do refunds.

Please note that in the interests of hygiene, items have to remain in their original wrapping or are faulty. In all cases, the items returned must be in their original condition. All goods will be inspected on return. The goods are your responsibility until they reach our warehouse.

For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.