Pre-Order/Backorder Terms & Conditions
• Estimated shipping/delivery 7-14 days upon payment confirmation
• Payment to be made within 24 hours after invoice has been sent to your mailbox
• Strictly no reservations, we only accept paid orders
• No refunds once payment is made
• Vogue Streets reserves the right to cancel the pre-order promo campaign under any circumstances
• Vogue Streets will not be liable for any discrepancies/defects caused by any mishandling by a third party vendor or delivery services
• All measurement and images stated in the site are provided by the Vendors
• Vogue Streets will not be liable for any discrepancies/defects/color differences, all images are provided by the vendor/supplier
• Items enquired are subjected to stocks availability
• If chosen items are out-of-stock, Vogue Streets will notify the client and payment will be refunded within 14 days
• Alternatively you may choose another design of your choice
• Vogue Streets will attempt to try and provide frequent updates to our valued clients, but patience will be much appreciated
• Vogue Streets will not be held responsible for any normal lost mail should you not opt for registered postage
• Vogue Streets will not be responsible or held liable for any loss of normal mail or damage of parcel by a third party vendor
• Vogue Streets encourage all valued clients to pay for the registered mail for added security
Pre-Order Exchange Policy
• We do not allow product returns due to changing of mind or dissatisfaction
• If you have received your product(s) with factory defect, please email us within 24 hours after you have received the parcel
• The product(s) which deemed exchangeable must be in its original packaging and also in unused condition
• Otherwise refund will not be applicable
• In the event that we are unable to provide a replacement we will arrange a refund to you, the delivery fee must be covered by the client
• If the returned item is confirmed defective or damaged, we will send a new one to you subjected to stock availability
• For exchange, please do not remove hygienic sticker and paper tags
• Items worn & stained or applied with perfume, altered in any form, washed or damaged due to negligence are not applicable for exchange
• As items are shipped from Korea, any exchange of apparel(s), customers have to bear the express mail service charge (to & fro)
Postage Matters
• For Normal Postage, the first item postage fee is $1.50 and every subsequent item is an additional of $0.50 each.
• For Registered Postage is on top of normal postage at $2.25.
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